Online Fault Report By Tiscali
Tiscali, one of Europe’s leading broadband providers, has recently launched a revolutionary customer care system. This new system will allow the broadband users to report the fault as soon as it occurs. It took several months and a dozen of high rank managers to come up with a solution that is to become a winning routine in customer care.
Many competitors across Britain and the rest of Europe have expressed the readiness to follow Tiscali’s example. Before this system was invented, the customers had to call a Support Line and wait in queue for many minutes to be connected to a customer adviser. Now it all will be much simpler. When your internet connection goes down and you are cut from browsing your favourite pages or reading your e-mail, just log on to Tiscali official home page and fill in the form labelled “Help, I’m disconnected!” and rest assured that help is on the way!